![]() Contact your ISP to get a public IPv4 address. If you have a double NAT with your ISP, it might prevent you from connecting.When you have displays extended, you can move items between the two screens. See your desktop across multiple screens. If your ISP (Internet Service Provider) uses DS-Lite, you'll need to switch to Dual Stack or IPV4 To change what shows on your displays, press Windows logo key + P.Make sure you don't have any DMZ host configured in your router settings. If you are trying to connect to Shadow or another cloud service: You'll need to get your own dedicated router. If you are using a public Wi-Fi from an apartment building or office, those often prevent communication between devices.Make sure you have 'Full cone NAT' or 'Open NAT' enabled in your router settings if such an option exists.Make sure your PC isn't running VPN software.If using McAfee, Norton, or any other anti-virus, try disabling them or adding an exception for Virtual Desktop Streamer.Your anti-virus or a problem with Windows is preventing the. To quickly switch between desktops using keyboard shortcuts, press WINDOWS + CTRL + to switch to the virtual desktop on the right, or WINDOWS + CTRL + to. ![]()
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